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3333app keeps this policy straightforward — we tell you what data we collect when you open an account, how we use it to run your wallet and game sessions, and what choices you have over it. Access to our platform depends on your local law and eligible regions.
When you open an account on 3333app, we collect the details you submit during registration — your name, contact information and, where relevant, your payment method identifiers such as your bKash wallet number, Rocket account reference or Bank Transfer details. We use this information to verify your account, process transactions you initiate and respond to support requests you raise. We do not sell your personal data to third parties. We do not share it with advertisers. Where we pass information to a payment processor — such as the gateway that handles your Rocket or bKash transaction — that processor receives only the data necessary to complete your specific request. We store account data for as long as your account remains active and for a further period required by applicable record-keeping obligations. When your account is closed, we follow a defined retention schedule and then remove or anonymise the data. Our platform uses cookies and similar local storage tools to keep your session active and remember your login state across pages. You can manage cookie preferences through your browser settings, though some features of the lobby depend on session cookies to function. All data handling on 3333app is subject to the applicable laws of the jurisdiction relevant to your access, and availability of our platform itself depends on your local law and eligible regions.
This policy covers the data we collect and process directly through the 3333app platform — including your registered account, your transaction history and your in-lobby activity. It does not extend to third-party services you reach through links we may display. Understanding the boundary helps you know where to direct questions about your data.
Any data you submit when opening, verifying or updating your 3333app account falls inside this policy. This includes login credentials, contact details and any wallet identifiers you add to your account profile.
Records of deposits and withdrawals processed through your 3333app wallet — including bKash, Rocket and Bank Transfer activity — are covered here. We hold these records in line with our retention schedule.
Session data generated while you browse the lobby or play a game on our platform is included. This covers page interactions, game-launch events and session duration, used to keep the lobby functional.
If you follow a link from our site to an external page — a payment provider's own interface or a studio's terms page — that third party's own privacy policy governs your data there. We have no control over those data practices.
You have real, actionable options over the data we hold on your 3333app account. Reviewing your stored details is straightforward: log in and open the account settings page, where you can see the contact information and payment identifiers currently attached to your profile. If anything is incorrect — a wrong mobile number, an outdated bKash reference — you can submit a correction request directly through the support channel and we will update the record after verifying your identity. Raising a general data question follows the same route: contact support with your account reference and describe the specific data point you are asking about. If you want to request that your account be closed and your data handled according to our retention schedule, that request also goes through support. We aim to acknowledge data-related requests within a reasonable timeframe, though we do not publish a fixed response guarantee. Availability of any account action depends on your local law and eligible regions.
Log in and go to account settings. Your registered contact details, wallet identifiers and recent transaction records are visible there without contacting support first.
If a field is wrong — phone number, email or payment reference — send a correction request through support with your account reference. We verify and update after confirming your identity.
For any specific question about what we hold on your account, contact support and name the data point you are asking about. Include your registered account reference so we can locate the correct record.
A closure request triggers our retention schedule for your data. Submit through support; we confirm the steps and timeline once we receive and verify your request.
If you have a question about this privacy policy or about the data we hold on your account, use one of the contact routes published on the 3333app site. We do not publish phone numbers or physical addresses; all policy-related contact goes through the channels below. State your account reference and the specific topic in your first message so we can route your request correctly.
Open the live chat widget from any page while logged in. Describe your data question and include your account reference. This is the fastest route for straightforward corrections or access questions.
Send a written privacy request to the support email address listed on the Contact page of the 3333app site. Use a clear subject line referencing the privacy policy and include your registered contact detail for verification.
The account help section of the site covers common data queries — how to update a bKash reference, how to read your transaction record, how to close your account. Check there first before submitting a support request.
Data handling on 3333app is organised around four operational areas: what we collect, how long we keep it, who can access it and how you request changes. Each area has a defined process rather than a broad policy statement, so you know exactly where to look and what to expect.
We use session cookies to keep you logged in across lobby pages and to remember your last active area. You can clear or block cookies through your browser settings; note that doing so will end your active session and may affect how certain lobby features load.
Access to your account data requires your login credentials. We do not store payment PINs or full card numbers. Your bKash, Rocket or Bank Transfer identifiers are stored in partial form only, sufficient to display your linked payment method without exposing the full reference.
Active account data is kept for as long as your account is open. After closure, we retain the minimum data required by applicable record-keeping obligations and then remove or anonymise the rest. The specific retention period depends on the jurisdiction relevant to your access.
If this policy is updated, we will note the revision on this page. You do not need to submit a request to receive the updated version — it is always available here. For questions about a specific change, contact us through the support routes listed in this policy.
These questions cover the data topics we hear about most often. If your question is not answered here, reach us through the support routes listed above.
We collect your name, contact details and any payment identifiers you add — such as a bKash wallet number or Rocket reference. We also collect session data while you use the lobby. We collect only what is needed to run your account and process your requests.
We do not sell your data. We share it only with processors needed to complete a specific action you initiate — for example, passing your Rocket or Bank Transfer reference to a payment gateway to process a transaction. Those processors are not permitted to use your data for any other purpose.
Log in and go to your account settings page to see the payment identifiers currently saved. If you need to change a reference — for example, updating a bKash number — submit a request through live chat or email support with your account reference and the new detail for verification.
After your account is closed, we retain the minimum data required by applicable record-keeping obligations for the jurisdiction relevant to your access. Once that period ends, we remove or anonymise the remaining data according to our retention schedule.
Your account settings page shows your registered contact details, linked payment identifiers and transaction history. For a broader data access request, contact support with your account reference and specify what you need. Availability depends on your local law and eligible regions.
We note any revision on this page. You do not need to opt in or take any action to receive updates — this page always reflects the current version. If a change affects how your data is used in a material way, we aim to make that change visible and clear on the page.